Accessibility Statement
INCLUSIVE BY DESIGN
Accessibility statement
Wellness is for everyone. Pyre Fit is committed to making pyrefit.com usable by visitors of all abilities, and to continuously improving the experience as standards evolve.
Our commitment
Pyre Fit, operated by Ecom Empire OÜ, is committed to ensuring digital accessibility for people with disabilities. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.
Standards we follow
Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, cognitive, language, learning, neurological, and physical disabilities.
We also work toward compliance with:
- Title III of the Americans with Disabilities Act (ADA) in the United States
- Section 508 of the Rehabilitation Act
- European Accessibility Act (EAA) for European customers
Features we have implemented
- Semantic HTML for screen-reader compatibility
- Sufficient color contrast (minimum 4.5:1) for body text and 3:1 for large text
- Alt text on product photography and informative images
- Keyboard navigation for all interactive elements (links, buttons, forms)
- Focus indicators visible on all focusable elements
- Responsive design that works at 200% zoom without loss of content
- Form labels programmatically associated with inputs
- ARIA landmarks for the header, main content, and footer
- Skip-to-content link at the top of every page
Compatibility with assistive technologies
The site is designed to be compatible with the latest versions of:
- JAWS, NVDA, and VoiceOver screen readers
- Dragon NaturallySpeaking voice control
- Browser-based zoom up to 400%
- Operating system level high-contrast modes
Known limitations
Despite our best efforts, some areas of the site may not yet be fully accessible. We are actively working to address:
- Some third-party widgets (chat, reviews) may have partial accessibility coverage.
- Older product photography may lack the descriptive alt text we now apply to new uploads.
- Some PDF documents may not be fully tagged for screen-reader navigation.
If you encounter any of these or other barriers, please let us know — your feedback helps us prioritise fixes.
Reporting an accessibility issue
We welcome your feedback on the accessibility of pyrefit.com. If you encounter any difficulty using the site, please contact us:
- Email: info@pyrefit.com with the subject line “Accessibility”
- Response time: we will acknowledge within 5 business days and aim to resolve within 30 days
Please provide:
- The URL of the page where the issue occurred
- A description of what you were trying to do
- The assistive technology you were using (browser, screen reader, etc.)
Ongoing efforts
Accessibility is a continuous process. We commit to:
- Auditing the site annually against WCAG 2.2 AA criteria
- Training our team on accessible content creation
- Including accessibility in our acceptance criteria for every product launch and theme update
- Inviting customer feedback as our most valuable source of real-world testing
Formal complaints
If you are not satisfied with the response to an accessibility concern, you may file a formal complaint with the U.S. Department of Justice (Civil Rights Division) under Title III of the ADA, or with your local consumer protection authority.
Brand: Pyre Fit
Company: Ecom Empire OÜ
Registration: 16494984
Address: Liimi tn 1b, Kristiine linnaosa, Tallinn, Harju maakond, 10621, Estonia
Website: pyrefit.com
Customer support: info@pyrefit.com
Phone: +1 (928) 389-5366
Contact: Contact us
Time zone: US Eastern Time (ET)
Support hours: Monday–Friday, 9:00 AM – 6:00 PM ET
We aim to reply within 24 business hours. Messages received on weekends are answered the following Monday.